Artificial intelligence in action
Artificial intelligence is not a future promise, but a tool that drives real results.
In this selection of success stories, we show you how we have accompanied
leading organizations from different sectors - banking, insurance and public sector - to
integrate AI-based solutions to improve your users' experience,
automate critical processes and make data-driven decisions.
AI & Data + Digital Products → Banking
Creating digital products with generative AI
About the client
It is one of the largest banks in Chile and Latin America. It organizes its operations into six divisions and seven subsidiaries, including the General Fund Administrator, which has more than 6 clients.
Business need
This financial institution needed to create products for international remittance transfers. The bank wanted to increase the number of international remittance and trading operations, preventing customer turnover from external operators.
Also, I needed to create a generative AI-based customer service system for opening new FAN accounts.
How do we help him?
Our developers created a 100% digital product with significant competitive advantages over competitors in the international remittance and foreign exchange trading business. Furthermore, AI professionals also built the infrastructure for FAN, a generative AI chatbot to assist with the FAN account opening process.
Results
+ 400%
Increase in international remittance operations.
2 million
From customers with access to an omnichannel product for sending remittances.
Contextual conversation
For information and assistance when opening FAN accounts.
Our relationship
1
Building microservices
2
Creating platforms for investment pledges
3
Integration with CORE banking
4
Dashboards in real time
5
Creation and launch of digital products: My Investment App
Carbon-Negative
AI & Data + Automation → Insurance
Improving the customer experience with AI
About the Client
It is one of the largest banks in Chile and Latin America. It organizes its operations into six divisions and seven subsidiaries, including the General Fund Administrator, which has more than 6 clients.
Business need
The company needed to automate the medical benefits reimbursement process to reduce costs.
user wait times. By optimizing this process, the service will improve and reduce the possibility of fraud, using the data provided by the customer.
How do we help him?
We built a solution for Straight-Through Processing which combines automation, AI and cognitive recognition.
The solution integrates Consalud's digital channels with the rest of the systems involved in the process, especially its private customer portal where refund requests are captured via web and mobile.
Results
6 to 3 days
Reduction in response time to requests.
7.000
Applications are processed daily.
- 99,5%
Reducing the risk of fraud.
40 to 0.5 seconds
The process of creating, validating and processing documents.
Carbon-Negative
AI & Data + Automation → Government
Driving efficiency with AI and data
About the Client
It is the public entity responsible for supervising and inspecting Chile's drinking water and sanitation companies to ensure the care, conservation, and proper distribution of water in Chile.
Business need
The entity needed to implement a digital transformation process focused on agility and leveraging data for decision-making. This institution needed to improve its efficiency, as it needed to strengthen its commitment to safeguarding water use.
How do we help him?
We implemented an initiative management model, defining business objectives, assigning initiatives, and establishing success metrics, in addition to adopting an agile model.
We also improved data ingestion and quality, creating advanced analytics models that enable data-driven decision-making.
Results
+ 40%
Increased efficiency of operational processes.
+ 400%
400% faster data presentation.
Prediction
Water consumption and production.
Automation
Data processing.
Carbon-Negative
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